Dead by Daylight error code 8028 on Epic Games shows up as a failure to connect to, or stay connected to, the game’s servers. Behaviour Interactive, the developer, has not published an official explanation of code 8028 specifically, so the most reliable fix is to work through the same steps that resolve the game’s other connection errors: check whether the servers are down, restart, update, repair Easy Anti-Cheat and verify your game files in the Epic Games Launcher.
Last checked October 2026.
What error 8028 means
Dead by Daylight uses numbered error codes for problems between your game and Behaviour’s servers. Players most often report 8028 when the game cannot reach the servers or drops the connection while loading into the menus or a match. Because there is no official write-up for this code, be wary of guides that claim a single exact cause. In practice it behaves like the game’s better-documented connection errors, such as 8012, which troubleshooting guides attribute mainly to server connection problems.
How to fix DBD error code 8028 on Epic Games
Work through these in order. The first two fix most cases.
- Check whether the servers are down. Behaviour announces maintenance and outages on the official Dead by Daylight X account (x.com/DeadbyDaylight). If there is maintenance or a known outage, nothing on your side will fix it: wait for it to end and try again.
- Restart the game and your PC. Close Dead by Daylight completely, close the Epic Games Launcher, restart your computer and launch again. This clears a stuck connection or a launcher session that has expired.
- Check your connection. Make sure other online games and sites work. If your connection is unstable, restart your router, and if you can, switch from Wi-Fi to a wired connection.
- Update the game. After a patch, an out-of-date client cannot connect. In the Epic Games Launcher, make sure Dead by Daylight has finished updating before you launch it.
- Repair Easy Anti-Cheat. Dead by Daylight uses Easy Anti-Cheat, and a broken anti-cheat install can block the connection. Open the Dead by Daylight installation folder, open the EasyAntiCheat folder, right-click EasyAntiCheat_Setup.exe, choose Run as administrator, then click Repair. Restart your PC afterwards.
- Verify the game files in Epic. In the Epic Games Launcher, open your Library, click the three dots on Dead by Daylight, choose Manage, then Verify. The launcher checks the installation and re-downloads anything missing or corrupted.
- Allow the game through your firewall. If you use a third-party firewall or antivirus, check that it is not blocking Dead by Daylight or the Epic Games Launcher. Add both as allowed programs if needed.
- Contact Behaviour support. If the error keeps happening when the servers are up and nothing above helps, open a ticket through the official Dead by Daylight support site (support.deadbydaylight.com) and include the error code, your platform (Epic Games) and when it happens.
Why it often appears after updates or at busy times
Connection errors in online games cluster around two moments: right after a patch, when the servers are under load and some players are still on old versions, and during peak hours or events. If 8028 appears only at those times and goes away on its own, it is almost certainly on the server side rather than a problem with your PC.
Frequently asked questions
Is error 8028 a ban?
Nothing indicates that 8028 is a ban code. It behaves like a connection error. If your account were restricted, Behaviour would normally tell you through the game or support rather than through a generic connection code.
Does error 8028 only happen on Epic Games?
Most reports mention the Epic Games version, but connection errors in Dead by Daylight can affect any platform. On Steam, the equivalent of step 6 is to right-click the game, choose Properties, then Installed Files and Verify integrity of game files.
Will reinstalling Dead by Daylight fix error 8028?
Sometimes, but try verifying the files and repairing Easy Anti-Cheat first. They fix the same kinds of problems a reinstall would, much faster.
How do I know if Dead by Daylight servers are down?
Check the official Dead by Daylight account on X for maintenance and outage posts, and look at whether other players are reporting the same error at the same time.
Lead photo: The Dead by Daylight wordmark by Behaviour Interactive. Public domain (text-only logo), via Wikimedia Commons (placed on a wider background).
